The AI front deskfor insurance agencies.

Answer every call, intake claims, schedule callbacks, and sync to your CRM or AMS — HubSpot, Zoho, Pipedrive, NowCerts, and more. navaia handles your front desk operations 24/7, in English and Spanish, so your licensed agents focus on what they actually do.

Book a 30-min demo

Replace your front desk, not your agents.

Or see how it works →

AES-256 encryptionCaller identity verificationBilingual EN ↔ ESUS-based AWS infrastructure
Built for agenciesUsed by agentsNo setup fee7-day free trialNo commitment

Everything You Need to Run Your Agency

navaia combines AI technology with insurance expertise to deliver an assistant that understands your business.

Never miss a call

AI answers in under one ring, day or night.

FNOL in 90 seconds

Auto and home claim intake handed off to your adjuster.

Qualified leads, scored

Auto, home, life, and commercial routing to your CRM.

Built for your team

Multi-seat dashboard — 1, 3, 5, or 10 seats by tier.

Every call, fully logged

Transcripts, summaries, and ticket trails for every conversation — searchable in your dashboard.

English and Spanish

Auto-detect and switch mid-call.

0
Ring
AI answers in under one ring
24/7
Always-on
Nights, weekends, holidays
0
Languages
English & Spanish, auto-detect
10-15min
Setup
From sign-up to live calls

Works with the tools you already use

HubSpotZohoGoogle WorkspaceMicrosoft 365PipedriveApplied EpicAMS360EZLynxNowCertsHawkSoftQQCatalystBriteCoreIndioVertaforeHubSpotZohoGoogle WorkspaceMicrosoft 365PipedriveApplied EpicAMS360EZLynxNowCertsHawkSoftQQCatalystBriteCoreIndioVertafore

Don't see your tool? Forward email to your navaia inbox and we'll parse it.

Plugs into your stack. Stays out of your way.

Every call and email becomes a structured record in your navaia dashboard.

Native OAuth syncs HubSpot, Zoho, Pipedrive, and Google Workspace both ways — calls, contacts, and tickets flow into your CRM automatically. For your AMS and any other tool, forward email to a dedicated navaia inbox and we parse every message into the same dashboard.

No rip-and-replace.No API keys to manage.No integration code on your side.

How navaia Works

Get up and running in minutes, not days. Six steps from sign-up to live.

Step 01

Sign Up & Configure

Create your account, customize your greeting, choose a voice. Two minutes.

Step 02

Forward Your Number

Forward your existing business line to your assigned navaia number. No phone-system overhaul. About five minutes.

Step 03

Answer & Verify

Calls answered instantly. Callers verified with KBA and one-time SMS code. Instant — no setup needed.

Step 04

Handle the Call

Captures FNOL, fields policy questions, looks up billing, takes coverage change requests. Average call handled in 3-5 minutes.

Step 05

Route or Resolve

Complex issue? Live warm-transfer with full context. Simple? Quote requested, callback scheduled, FAQ answered — done. Warm transfers connect in under 10 seconds.

Step 06

Review & Sync

Every transcript, summary, and ticket lands in your dashboard — and in HubSpot, Zoho, or Google Workspace. Filter by urgency. Listen only when it matters. Transcripts available within 60 seconds of call end.

Pricing

Transparent pricing. No ‘Contact us for a quote’ games.

Every rate visible. Every fee shown.

Billed annually. Cancel anytime.

STARTER

Starter

For solo agents getting started with AI reception.

$254/mo
$299/mobilled annually $3,048/yr
  • 400 minutes / month
  • 1 seat
  • 1 phone number
  • 10 knowledge base docs

Channels

Routing

CRM

HubSpotPipedrive

Productivity

Google WorkspaceMicrosoft 365

Pay-as-you-grow

Overage
$1.15/min
Extra seat
$89/mo
Extra number
$39/mo

7-day free trial · Cancel anytime

GROWTH

Growth

For growing agencies that need more coverage.

$509/mo
$599/mobilled annually $6,108/yr
  • 800 minutes / month
  • 3 seats
  • 1 phone number
  • 25 knowledge base docs

Channels

Routing

CRM

HubSpotPipedriveZoho CRM

Productivity

Google WorkspaceMicrosoft 365

Pay-as-you-grow

Overage
$1.00/min
Extra seat
$79/mo
Extra number
$35/mo

7-day free trial · Cancel anytime

Most Popular

PRO

Pro

For established multi-line agencies.

$1,019/mo
$1,199/mobilled annually $12,228/yr
  • 1,800 minutes / month
  • 5 seats
  • 1 phone number
  • 100 knowledge base docs

Channels

Routing

CRM

HubSpotPipedriveZoho CRM

Productivity

Google WorkspaceMicrosoft 365

AMS (via email parse)

Universal Email Parse, NowCerts, EZLynx, QQCatalyst, BriteCore

Pay-as-you-grow

Overage
$0.85/min
Extra seat
$69/mo
Extra number
$29/mo

7-day free trial · Cancel anytime

ELITE

Elite

For high-volume agencies with serious infra needs.

$2,124/mo
$2,499/mobilled annually $25,488/yr
  • 4,500 minutes / month
  • 10 seats
  • 2 phone numbers
  • 250 knowledge base docs

Channels

Routing

CRM

HubSpotPipedriveZoho CRM

Productivity

Google WorkspaceMicrosoft 365

AMS (via email parse)

Universal Email Parse, NowCerts, EZLynx, QQCatalyst, BriteCore, Applied Epic, AMS360, HawkSoft, Indio, Vertafore

Pay-as-you-grow

Overage
$0.75/min
Extra seat
$59/mo
Extra number
$25/mo

7-day free trial · Cancel anytime

How pricing works

Simple, predictable, honest.

No surprise overage

Every plan's overage rate is printed right on the card. Go past your included minutes and you're billed at that exact per-minute rate — nothing hidden.

Pay for what you use

Start on the tier that fits today's call volume. Add extra seats and phone numbers as your agency grows.

Core features on every plan

Every plan ships with the full core AI front desk feature set — caller verification, FNOL intake, lead capture, CRM sync. Premium capabilities and capacity scale up with each tier.

Pricing calculator

Estimate your monthly cost.

300
4 min
2
1

That’s about 1,200 minutes of talk time per month.

Recommended for you

Growth

$999/mo estimated
Growth plan
$599
Overage (400 min)
$400

7-day free trial · Cancel anytime

Estimate uses monthly pricing. Annual billing saves 15%.

Frequently asked

Quick answers to the questions agency owners ask before signing up.

Under 10 minutes for most agencies. You sign up, connect your CRM (HubSpot, Zoho, or Pipedrive — one-click OAuth on each), pick a voice, set business hours, and route your number. The AI is live the moment your phone forwards to navaia.

Still curious? Email sales@navaia.io — we usually reply within an hour during business hours.

Stop missing calls. Start serving clients.

7-day free trial. Setup in minutes. Cancel anytime.

Book a 30-min demo

See how it works — or email sales@navaia.io