Answer every call instantly, verify callers securely, handle policy questions, process FNOL claims, and sync everything to your CRM. All with AI that sounds completely human.
NAVAIA combines AI technology with insurance expertise to deliver a receptionist that understands your business
Never miss a call. AI answers immediately, any time of day or night, ensuring your customers always reach a helpful voice.
KBA authentication and OTP via SMS for secure caller identification. Protect sensitive information with two-factor verification.
Seamless sync with HubSpot and Zoho CRM. Automatically log calls, create leads, and update contacts.
First Notice of Loss intake with secure document upload links. Capture claim details conversationally and route to your team.
Handle endorsements, driver additions, and coverage changes. AI explains premium increases and processes updates with consent.
Warm transfers to the right team member with context. Route claims, billing, and service calls intelligently based on intent.
Track call metrics, conversion rates, and customer satisfaction. Access detailed transcripts and summaries instantly.
Get up and running in minutes, not days. Our streamlined onboarding gets you live fast.
Create your account, customize your greeting, select your preferred voice (male or female), and connect your CRM in minutes.
Simply forward your existing business number to your assigned NAVAIA line. No complex phone system changes required.
Calls are answered immediately. Your AI receptionist verifies callers via KBA and OTP, ensuring secure access to information.
The AI handles quotes, billing questions, FNOL intake, policy lookups, and even explains premium increases clearly.
For complex issues, warm transfer to your team with full context. For simple requests, handle end-to-end automatically.
Review transcripts, summaries, and analytics in your dashboard. Export leads to your CRM automatically for follow-up.
Choose the plan that fits your agency's needs
Start your 3-day free trial today. No credit card required. Get set up in minutes.
Questions? Email us at support@navaia.com